If you have any question do not hesitate to send us a message.
Who is Travelalot?
We’re an online deal company for members only. There’s currently over 70,000 members in Australia & New Zealand. Membership is free, just register via our sign up page and join us on Facebook. Not only do we have regular amazing all inclusive travel deals across Australasia, as a member you can access hundreds of hotels at special member rates. We’ve been in the travel industry for over 15 years, and our parent company own and operate one of the largest independent booking network of hotels in Asia. All of our staff are passionate about travel and holidays which means we know what we are talking about when it comes to great holidays.
Our head office is located at Varisty Lakes on the Gold Coast, Australia. We have offices and representatives in Singapore, Hyderabad India, New York and Bali Indonesia.
What's the big deal?
As a member you don’t just get a deal here and there, you get access to hundreds of deals available at any time. Member rates are always at least 10% below market rate, and specials up to 70% off.
How do I make a booking after I buy a voucher?
Once you’ve purchased a voucher it will be emailed to you. To make a booking, all you need to do is follow the links and instructions in the e-voucher. For most vouchers, that means continuing to the booking site and then selecting your dates, entering the voucher or member number and completing your booking. Alternatively you can call the number provided or send an email to one of our booking agents. If you don’t receive your email, don’t panic. It might have gone to a spam folder or somewhere into the e-ther! If you can’t find it there, shoot us an email or give us a bell. We’ll send another one right away.
Where do you have deals?
We have ’em everywhere! Yes, we do have a lot in Thailand and Bali due to demand for those destinations, but if you dig around you’ll find deals in Vietnam, the Pacific Islands, Australia, Hawaii, New Zealand, India, and perhaps even Iceland (okay, we made that up, but who knows).
We heard you do Timeshare!
We do promote some properties that offer heavily discounted rates in return for attending a holiday club presentation. We think this is great value, as for 90 minutes out of your time, you can save heaps and get to stay at a swanky resort at the same time. Bargain. You don’t need to buy anything, and it’s a great way of getting a discount holiday and learning how you might get others at the same time. Because of the savings we book about 2000 of these packages every year. But if you don’t want to save that way, no sweat… there’s plenty of other deals starting at just a few hundred per person. Check them out on the site.
What happens if I want to cancel a booking or purchase?
If you’ve paid and booked for a holiday that will depend on the hotels booking conditions. Flights are generally non refundable unless there is an extenuating circumstance. We always recommend purchasing travel insurance to mitigate those unfortunate events. For pre-purchased vouchers please read the terms issued with each one, however generally they are non-refundable but the credit can usually be retained for later use, or use with another deal subject to availability.
We're interested in your deals but don't like some reviews
We wish the hundreds of happy customers we send away each month felt motivated to jump on the internet and write stuff, but we guess they are too relaxed, and we don’t like to bother them. 🙂 We urge you instead to look at positive comments from actual customers and if you have any questions get in touch with us first. We’ve been doing this for years, and send away thousands of satisfied travellers each year. Read our customer testimonials